Yee Ting McCloy

Technical Product Designer // Developer // Illustrator

If you are looking for a designer with development skills, or vice versa, then please feel free to get in touch! 👋

The Challenge

Higher education institutions that have to manage a portfolio of multi-use parking facilities tend to struggle with analysing how different locations are used. Some car parks can be for students only, some for staff only, some for visitors only, and some can be a mixture of these three types of driver.

In this case, the customer was a university that had a plethora of mixed used car parks. They were seeing a lot of complaints about the parking situation - ranging from there not being enough permits available for allocation, drivers not being able to find a parking space without having to drive to each car park, and campus security staff finding it difficult to identify suspicious vehicles or activity.

My Role - Lead Product Designer

The Solution

Using PowerBI to ingest and display data such as ANPR information, occupancy rates, and space utilisation during the week for all the car parks, I created an analytics dashboard where the customer could easily access an overview of how their car parks were being utilised. This would enable the customer to be able to manage the amount of student and staff permits, and assist with directing visitors to available spaces.

An alert notification system that leveraged the number plate recognition system to log unusual activity, such as cars entering campus car parks late in the night, was included to assist campus security. They could view the alerts and either choose to keep on record or flag a suspicious vehicle to police.